Mac OS X - Troubleshooting Okipage 8iM connection problems
17/07/2003
Applies to Mac OS X 10.2 or greater Okipage 8iM
Introduction
If you are experiencing connection problems with the Okipage 8iM,
please read the troubleshooting procedure detailed below as this
may help to resolve your problem.
Troubleshooting Procedure
Please follow the following steps in the order they appear
below:
1. Remove all printers from Print Center, including those from other manufacturers.
2. Remove all files from the /Library/OKIDATA
folder.
Choosing the "uninstall" option in the latest version of the
Okipage 8iM Printer Driver
installer (v1.1.1 or later) will also remove these files.
3. Restart your Mac
This prevents the Mac from keeping any old driver files loaded in
memory.
4. Install the latest printer driver
Only printer driver version 1.1.1 or greater works correctly with
Mac OS X 10.2 (or greater).
This driver can be downloaded from this web site.
5. Stop the Classic environment if it is
running.
Classic can be stopped from Mac OS X's System Preferences
Panel.
6. Remove other USB devices from the Macintosh, such as scanners or digital cameras.
7. Connect the OKI Parallel-USB cable directly
to your Mac.
Don't connect the cable via a USB hub or the keyboard.
